Updated Friday, February 10, 2012.
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| 4. Latest documentation of the Image Analysis Software | Our main user’s guide is delivered with every image analysis software order. Additionally, you can find a short ‘Getting Started’ manual and printed materials for several other modules along with your license. And on the installation CD-ROM you can find PDF files of every manual in various languages as well.
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| 10. Sample macro for using a job on all images | Please have a look to the macro in the attachment. This macro will start on the first selected image buffer and run the same operation on all other image. The macro stops automatically on the first empty image buffer. To change the macro to your own requirements please remove the line 'SetGrayLUT();' and fill in your commands.
Please note: The macro works properly only with image manipulating operations and will replace the image in the actual image buffer. If you are using a operation that will take the next image buffer as result you create a endless loop
 Batch_Processing_ENG.zip
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| 12. The framegrabber GrabBit does not work in a new PC environment | This error occurs because the image analysis software can't recognize the framegrabber. Please make sure you don’t have one of the following components in you computer.
These listed components are not compatible with the GrabBit:
Chipset:
- Intel 9xx and follows
- nVidia nForce2 MCP
- AMD-8000
- Chipsets with PCI standard 2.3 only (only 1.5V on PCI bus)
- Chipsets with PCI-Express support
Motherboards:
- ASUS A7N8X-X
- Tyan K8W S2875
For ATI chipsets:
- RS300: Snapshot is OK, Live image only available if online histogram is turned on
If you do not have one of the above mentioned components, please try the following:
a) I/O- address conflict: Open the file '...\analysis\grabi432.ini' with an editor and change the following line [Hardware] Base=2A0 to Base=310 (or 320, etc.)
b) Change BIOS settings of the mainboard: Some BIOS versions offer a setting 'Cut off power on unused PCI slots'. Please deactivate this function.
c) The GrabBit is not compliant with the new hardware. If it is not an I/O-conflict or the BIOS setting, the revision of the GrabBit you are using is not compliant with your new hardware environment. PCI bus version 2.2 or earlier (5 Volt BUS) IS REQUIRED!
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| 13. How can I use greyed out functions in the menus? | This is not a problem of your installation.
• Please check the package you have. In some packages like 'Docu', some commands are not available.
• Some functions are not available for ‘false color’ images. Check the type of image you are working on. This is also true for images at different bit depths. (16 bit vs. 8 bit, etc.)
• Make sure there is an image in the buffer, and that it is selected.
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| 18. The scale bar unit is now "pixel" and not "µm" anymore. | The images were stored in the JPEG format. This format does not store additional information in the image file (such as magnification, overlays, etc). It is recommended to use the TIF format to store images on the hard drive. This format allows you to store information such as magnification and overlays in addition to the image information. To save on disk space, you can also select a compressed TIF format.
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| 24. Computer crashes with "KMode exception not handled" | This is a problem of the Logitech Mouse driver. If you remove the USB mouse and start windows, there should be no problem. You can plug in the mouse at the log-in screen and start windows without any problems.
To avoid these problems, there are two possibilities:
1.) Connect a PS/2 mouse instead of an USB mouse
2.) Remove the Logitech driver and use the standard Microsoft driver
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| 28. Why does the image analysis software intraScope / telePresence not function on a PC which is behind a firewall? | The image analysis software application intraScope / telePresence is not able to communicate through firewalls. We recommend setting up a VPN connection between the client and the server system. This gives the administrator full control of the security settings. The other possibility is to “open” the firewall. The image analysis software application telePresence uses Port 135 and one dynamic port in the range between 1024 and 65535. Additionally “NAT” or “Masquerading” can not be used together with the telePresence software.
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| 30. Problems with Windows XP Service Pack 3 and non ROHS Olympus Soft Imaging Solution FireWire cameras | Olympus Soft Imaging Solution has discovered a problem with non ROHS conform FireWire cameras and the Service Pack 3 of Windows XP.
After installing the Service Pack 3 or running a fresh Windows XP installation including Service Pack 3 the Image Analysis Software cannot find the attached FireWire camera. Also in the device manager of Windows the camera is not listed under Imaging Devices. This problem is not related to the Image Analysis Software.
All older Olympus Soft Imaging Solution FireWire cameras are affected. If you have a new ROHS compliant camera you do not have this problem. To identify if your camera is affected please check the last two digits of the serial number of your camera. If these digits lower as 61 the camera is affected.
Please have a look to the attached documents to find out how to resolve this issue.
SP3_rollback_ENG.zip
Thumbs.db
XP_SP3_Camera_DEU.pdf
XP_SP3_Camera_ENG.pdf
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| 32. The live image while using IntX is flickering | This problem can occur when the exposure time is too short. It must be higher than 1ms because of the ‘normal’ flickering of light sources that occur with the 50/60 Hz power grid supply of AC. If the exposure time is too short, you get an image from the ‘darker’ parts of the light source. Light sources operating with DC are not affected.
Alternatively you can switch off the light sources working with 50 / Hz power grid alternating current.
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| 35. How to setup a multi-user image analysis software system | The following shows the procedure to setup a multi-user image analysis software system:
- Log onto the Windows operating system as an administrator and create the desired user accounts. Make sure that every user has the privilege to have write access to the image analysis software directory.
- Install the image analysis software application as an administrator and activate the setting 'Startup with user dependent settings' in the Special menu -> Preferences -> View tab.
- Now you can log into the system as the appropriate user, start the image analysis software and make changes according to your needs.
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| 36. How to add a button for direct export to Microsoft Word inside the Image Analysis Software „Report“ module and what are the settings of it? | Since the Image Analysis Software version 3.2 build 819 this functionality is implemented. To activate the button the following entry must be added in the analysis.ini file. The file is stored in the installation folder of your Image Analysis Software. Please open this file with a text editor like Notepad and look for the section [Report]. A section inside of the analysis.ini file is written in square brackets. In this section enter the new key. Afterward the section could look like:
[Report]
WordExport=1
After saving the file and a restart of the Image Analysis Software you have the desired button available in the report menu bar.
For the direct Export to Word the images will be converted to JPG with 75% compression and 300 DPI resolution. These values are not changeable.
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